Membership

Terms and Conditions

Membership renewal

Most memberships require renewal every 2 years to make sure that we have the most up to date contact details for each member.

If your membership needs to be renewed, you will see ‘Requires Renewal’ in My Account, or a similar message when you try to place a hold or log into an eResource.

Most members will be able to renew their membership by using the ‘Renew now’ button on the Personal Information tab in My Account. If this option is not available, please contact any of our libraries and staff will be happy to assist you.

Guarantors

As a guarantor on someone else’s library account (for example, your child), you take responsibility to ensure that their books are returned and to pay the charges for any library items that they lose or damage.

Overdue items

Libraries Tasmania does not charge overdue fines. If you’re running late to get a book back, just drop it off next time you’re coming past, or return it to another library as soon as you’ve finished with it. If we have your email address, we will remind you to renew or return your loans. Note, if items are not returned within three weeks of the due date, you won’t be able to borrow any more physical items.

Lost or damaged items

If you have accidentally lost or damaged an item, you won’t be able to borrow physical items and we’ll ask you to pay a fair replacement cost based on the item’s age and condition.

If you find a lost item, simply return it – all charges will be removed and you will be able to borrow again.

If you pay for a lost item, keep your receipt and if the item turns up within three months, you can get a refund.

If you have any issues or concerns about a lost or damaged item, please talk to us!

Our service commitment

Just as we ask you to look after the books you borrow and to treat our staff with respect, we make a commitment to you.


Was this helpful?