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Using My Account

My Account

Log into My Account at the top right of our website. When you are logged in you can renew your physical loansplace holds on items in our catalogue, update your contact details, pay for lost or damaged items, change your PIN/password and, in most cases, renew your membership.

Forgotten your password/PIN?

If you have forgotten the password/PIN for your library account, you can reset it by going to the My Account log in page and using the Forgotten Your Password/PIN link. A recovery link will be sent to the email address on file at your library.

Renewing your loans

Renew your loans in My Account. Most loans can be renewed twice if they haven’t been requested by another member.

Managing your holds

In My Account, you can see what you have a hold on and where you are in the queue. You can also change the pickup location, cancel a hold and even suspend a hold so that it won’t become available when you can’t come into the library (e.g. when you’re holidaying).

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