Terms and Conditions
Our service commitment
Just as we ask you to look after the books you borrow and to treat our staff with respect, we make a commitment to you.
Update your contact details
It is important that we have up to date contact details for your membership.
To change your contact details, log into My Account, go to Personal Information and you will either see Update contact details which will allow you to update your details right away, or you will see Change your contact details which will open a form for you to complete and submit to the library.
Or simply contact any of our libraries and staff will be happy to assist you.
Guarantors
As a guarantor on someone else’s library account (for example, your child), you take responsibility to ensure that their books are returned and to pay the charges for any library items that they lose or damage.
Our collections include material for all ages. Parents and guardians are strongly encouraged to supervise their child’s access to library materials both at home and in the library.
Overdue items
Libraries Tasmania does not charge overdue fines. If you’re running late to get a book back, just drop it off next time you’re coming past, or return it to another library as soon as you’ve finished with it. If we have your email address, we will remind you to renew or return your loans. Note, if items are not returned within three weeks of the due date, you won’t be able to borrow any more physical items.
Lost or damaged items
If you have accidentally lost or damaged an item, you won’t be able to borrow physical items and we’ll ask you to pay a fair replacement cost based on the item’s age and condition.
If you find a lost item, simply return it – all charges will be removed and you will be able to borrow again.
If you pay for a lost item, keep your receipt and if the item turns up within three months, you can get a refund.
If you have any issues or concerns about a lost or damaged item, please talk to us!
Lost library card
If you have lost your library card, please fill out the Report a lost or stolen library card form and we will put a block on the card. Please visit your local library to get a replacement card.
History Room terms and conditions
The History Room is a secure and quiet space for looking at original records and heritage material. It is located in the State Library and Archives of Tasmania in Hobart.
History Room conditions of entry and terms of use from the Archives Regulations 2014
These conditions of entry and terms of use are intended to:
- ensure the proper preservation of heritage and archival material for current and future researchers.
- enable others to undertake research without being disturbed.
You should:
- register daily.
- ensure the preservation of all material used.
- do not write in or on the material, place anything on it, lean on it or fold, crease, cut, mark or otherwise damage or mutilate the material.
- use only a pencil or computer for note-taking.
- not eat or drink inside the History Room.
- ensure that others using the History Room are not disturbed or interrupted by your actions.
- use a mobile phone, camera or other equipment only after consultation with staff.
A person who does not comply with, or contravenes, these rules may be excluded or removed from the History Room by staff or be subject to the financial penalties specified in the Archives Regulations 2014 and/or the Libraries Act 1984 and associated regulations.
Personal information will be collected from you in order to provide you with access to the History Room. Personal information is managed in accordance with the Personal Information Protection Act 2004 (Tas) and may be accessed by the individual to whom it relates on request to the Department of Education.