Membership

Terms and Conditions

Update your contact details

It is important that we have up to date contact details for your membership.

To change your contact details, log into My Account, go to Personal Information and you will either see Update contact details which will allow you to update your details right away, or you will see Change your contact details which will open a form for you to complete and submit to the library.

Or simply contact any of our libraries and staff will be happy to assist you.

Guarantors

As a guarantor on someone else’s library account (for example, your child), you take responsibility to ensure that their books are returned and to pay the charges for any library items that they lose or damage.

Our collections include material for all ages. Parents and guardians are strongly encouraged to supervise their child’s access to library materials both at home and in the library.

Overdue items

Libraries Tasmania does not charge overdue fines. If you’re running late to get a book back, just drop it off next time you’re coming past, or return it to another library as soon as you’ve finished with it. If we have your email address, we will remind you to renew or return your loans. Note, if items are not returned within three weeks of the due date, you won’t be able to borrow any more physical items.

Lost or damaged items

If you have accidentally lost or damaged an item, you won’t be able to borrow physical items and we’ll ask you to pay a fair replacement cost based on the item’s age and condition.

If you find a lost item, simply return it – all charges will be removed and you will be able to borrow again.

If you pay for a lost item, keep your receipt and if the item turns up within three months, you can get a refund.

If you have any issues or concerns about a lost or damaged item, please talk to us!

Lost library card

If you have lost your library card, please fill out the Report a lost or stolen library card form and we will put a block on the card. Please visit your local library to get a replacement card.