Responsible Conduct Policy

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5.2 Emergency situations


Staff will call Triple Zero (000) if a visitor’s unacceptable behaviour:

  • Poses an imminent or immediate threat to their own safety, or the safety of others including children.
  • Has resulted in a situation requiring urgent help from police, fire or ambulance.

Library staff will contact Police Assistance on 131 444 for non-emergency threats or for incidents unmanageable by library staff, such as a visitor refusing to leave if directed to do so.