Digital skills and support

Our service aims to ensure everyone has the essential digital skills to participate fully in an increasingly digital world. Whether you are starting from the basics or building on existing skills, free digital support is available to help you. See what’s on at your local library or speak to a friendly staff member.

Access to technology

Libraries offer free access to:

  • public computers and laptops
  • Wi-Fi and internet access
  • printing, scanning, and copying services
Building digital confidence

A key focus of library support is helping people feel confident using technology. This includes:

  • creating a safe and supportive learning environment
  • encouraging questions and hands-on practice
  • supporting people at their own pace.
One-on-one support

Library staff and volunteers can help with:

  • using computers, tablets and smartphones
  • setting up and using email accounts
  • navigating websites and online forms
  • accessing government and essential services online

Support is tailored to individual needs and skill levels.

Group programs and workshops

Libraries deliver a range of digital learning sessions, including:

  • basic computer skills
  • internet safety and online privacy
  • connecting with others online and using social media.

Sessions are designed to be accessible, practical, and relevant to everyday life.

Learn digital skills online

Learn from home for free with:


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