Need help? Ask us!

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The chat service will be closed on Tuesday 25 December reopening Wednesday 2 January 2019

We can help you with:

Hints on research and finding information​

Check out our guides on:

​Explore

See​ information about copying​.​

We supply information or provide a search path as guided by the National and State Libraries Austral​asia (NSLA) principles and service guidelines​​​​


We provide:

Up to 1 hour of research on most enquiries. We may spend more time on enquiries which require researching materials unique to our library and archives.

We are not able to do:

  • Lengthy or ongoing research.
  • Research assistance to people overseas or interstate when that information is available to them locally.
  • Searches for missing persons.
  • Valuations, legal and medical advice.


For more in-depth research help, you may choose to hire a private researcher:

These lists are provided for your convenience - the researchers are not connected with us.

Chat service

Ask a librarian or archivist online.


Monday-Friday 9.30am - 5pm (local time).



Mobile users during service hours