Placing holds

Introduction

This guide includes:

• Placing a hold on a single search result
• Placing a hold on multiple titles
• Placing a hold from the full detail display page

Log in to My Account

To manage your holds, including cancelling, changing pickup location, suspending and unsuspending, log in to My Account here:

or here

Once logged in you can place holds and access My Library and My Lists without being prompted to log in.

If you are using a shared or public PC it is important to protect your ID and privacy by clicking Log Out as your membership information will be remembered.

Placing a hold on a single search result

• Search the catalogue for an item you want to place a hold on
• Click on its Place Hold button (1) :

• You will be prompted to log in (if you are not already logged in)

• Check that the Pickup Location details are correct. Use the drop-down menu to change the Pickup Location.

Your pickup location default can be changed in My Account - see My Account help.

• Click on the Place Hold(s) button
• The system will tell you if the hold was successfully placed or not. If unsuccessful, a message will indicate you are unable to check out the item. This usually indicates a reference title.
• You will be notified when your hold is available for collection. This is usually by email but you can talk to library staff about other options.
  

Placing a hold on multiple titles

If you wish to place holds on more than ;one title displaying on the search result screen:

• Select the titles you want to place holds on
• Go to the Select an Action drop-down menu
• Select Place Hold(s) (4)

• You will be prompted to log in (if not already logged in)
• Check that the Pickup Location details are correct. Your pickup location default can be changed in My Account - see My Account help.
• Click on Place Hold(s)

• The system will tell you if the hold was successfully (5) placed or not (6). The unsuccessful message usually indicates a reference title.

• You will be notified when your hold is available for collection. This is usually by email but you can talk to library staff about other options.
  

Placing a hold from the full detail display page

• Find a title you want to place a hold on
• Click on the title or the image to see the full details
• A window will open containing the details of the item
• Click on Place Hold(s)
  

• You will be prompted to log in (if not already logged in)
• Check the Pickup Location details are correct. Your pickup location default can be changed in My Account - see My Account help.
• Click on Place Hold(s)
• The system will tell you if the hold was successfully placed or not. If unsuccessful, a message will indicate you are unable to check out the item. This usually indicates a reference title.
• Close the Details window by clicking Xto get back to the search results
• You will be notified when your hold is available for collection. This is usually by email but you can talk to library staff about other options.