Our service commitment

Our purpose

To connect Tasmanians to knowledge, ideas and community through our libraries and archives

Our values

• Aspiration – a culture of high expectations.
• Respect – Respecting ourselves, others, our past and our environments.
• Courage – Seeking opportunities and embracing challenges.
• Growth – Always learning and improving

Our Service

We are committed to excellence in service delivery through the high quality of:

• our programs
• our people
• our resources
  

Our commitment to you

When we deliver services to you we are:

• respectful
  
• friendly
  
• professional
  

Our communications are:

• in plain English
  
• positive
• helpful
• clear
• personalised
• timely

​Help us to help you

Show respect for:

• other clients
• our staff

Treat our spaces and collections with care

Give us feedback about our service

​Feedback welcome

Contact us:

• Using our feedback form
• in person at your nearest location
• by mail to GPO Box 623 HOBART 7001