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General Enquiries

Contact your local library

Find contact details (phone number, email and address) and opening hours for your local library here.


Send us an email:


Call us on 1800 808 303 9:00 am to 5:00 pm Monday to Friday (closed public holidays)

Research Enquiries

Online Form

You can submit your research enquiry directly using our online form, or contact us via phone or online chat:


Call us on (03) 6165 5538 9:30 am to 5:00 pm Monday to Friday.

Online Chat

Chat with us online 9:30 am to 5:00 pm Monday to Friday.

Find out more about how we can help you with your research, archives, heritage and general information questions.

Media Enquiries

For all media enquiries please email our communications team.

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We welcome your feedback. Please use our feedback form.

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Need help finding information?

Ask us for archives and heritage, general information or research support.

Timely service delivery

We provide our services in a timely manner. You will be referred to the appropriate person with a minimum of delay. If there is a delay, you will be advised.

  • In person - We aim to give you assistance within 5 minutes of your arrival at a service point.
  • By phone - We aim to answer telephone calls within 90 seconds with the staff member's work area and name identified. Calls are switched through if staff are absent. We aim to acknowledge or respond to telephone messages by the next working day.
  • Written communication - You can expect us to acknowledge or reply to your written communications as soon as possible and at the latest within 5 working days of receipt.

See our Service Commitment

Head Office

91 Murray Street, Hobart, Tasmania, 7000.

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