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COVID-19 Frequently Asked Questions

As at 11.00 am – 23 December 2020


What services are libraries offering?

Libraries Tasmania is currently offering modified services at all libraries and archives, in line with physical distancing guidelines. We are open for browsing, borrowing, and public computer/internet access at the regular, pre-COVID hours. Adult and early learning programs are being delivered with slight modifications to meet physical distancing and gathering numbers.

Printing and scanning is also available at libraries.

Members can access the full range of our online services through our website.

Contact your local library for specific details, or call us on 6165 5600 weekdays between 9:00 am and 5:00 pm.


If I am unwell, can I still come and visit the library?

No. Please do not come to the library if you are unwell.


If I come to the library, will I be screened to see if I am well enough to enter?

Staff may ask clients screening questions to ensure they are healthy. This is for your own protection, and that of other visitors and our own staff who are delivering services to the public.

You are also required to observe good hand hygiene and physical distancing guidelines, as signposted at each of our libraries.


Do I have to provide information for contact tracing?

In line with other Tasmanian Government agencies, we are now asking members of the public to provide information for contact tracing, through the Check in Tas app or manually.

Contact tracing is a process of gathering information about who someone with coronavirus (COVID-19) has had contact with, and where they have been while infectious. Contact tracing is a critical part of our effort to slow the spread of coronavirus (COVID-19) in Tasmania.


What is Libraries Tasmania doing to sanitise books and other items?

We recommend you observe good hand hygiene when handling any library items, as you would with any frequently touched items. It is always best to wash your hands before and after handling books or other items.


How is Libraries Tasmania keeping its public areas clean?

Hard, high-touch surfaces, such as railings, doorknobs, faucets, and light switches are being cleaned and disinfected at least once a day; more often if possible.

Public computers, workstations, mice, keyboards and self-issue terminals are being regularly cleaned and disinfected, and clients are being provided with cleaning wipes for their use.


Other

If your question is not covered by these FAQs:

You can call us on 6165 5600 and we will do our best to answer your question. And if you have any broader questions regarding COVID-19 and how it might affect you, go to the Tasmanian Government website at www.coronavirus.tas.gov.au


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